MOBILITY AND TRANSPORT
European Road Safety Charter
good practice

Good practice submission

Good practice submission

What problem did you address/are you addressing? 
Driving a vehicle on company business represents the highest risk work activity that our sales forces engage in and the company identified early on that we need to reduce the number of injuries and crashes we were having. Full year 2015, Johnson & Johnson’s global fleet size was over 33.800 vehicles made up of passenger cars and two wheeler scooters. During that same year, our drivers drove over 650 million miles and had over 3.800 crashes with 49 crashes with injury to our drivers. These numbers were much higher prior to the 2008 launched ATLAS process. A behaviour and culture change around SAFE driving was needed which the ATLAS process allowed us to achieve. In 2008, Johnson & Johnson launched a globally consistent on-line assessment tool used during our internal auditing of global fleet safety teams (over 100 fleet safety teams globally). The Assessment Tool of Leadership Actions for SAFE Fleet (ATLAS) is our global process for the pro-active identification and mitigation of fleet safety risks and identification and acknowledgement of best practices. It provides a framework to identify and address opportunities to ensure compliance with our Worldwide Fleet Safety policy and to create and sustain a fleet safety culture. A global team (WW Director and 2 regional Managers) are responsible for providing leadership, governance, and oversight to the process.
List the actions you carried/are carrying out 
Date 
Tuesday, 1 January, 2008
Name of action 

Over 100 Fleet Safety teams around the world are assessed on 5 key elements globally that drive behaviour change thereby reducing crashes and injuries at Johnson & Johnson:
 
EXECUTIVE MANAGEMENT (20% of assessment rating):  Addresses top management involvement, how they monitor fleet safety performance and how they hold their drivers and managers accountable for fleet safety performance.
 
FIELD MIDDLE MANAGEMENT (25% of assessment rating):  Addresses middle managers involvement (e.g. inclusion of SAFE Fleet into meeting agendas, review of crashes with drivers, identifying high risk drivers, completion of an on-line manager fleet safety training, inclusion of fleet safety metrics into performance reviews of their drivers, commentary drive completion with drivers etc.), performance monitoring of managers and how managers hold their drivers accountable for  fleet safety performance.
 
CORE SYSTEMS (25% of assessment rating):  Addresses types of training drivers go through locally, how the SAFE Fleet team is organized/structured and how other field related health and safety risks are identified (slips, trips, falls, ergonomics issues etc.)
 
SUPPORT SYSTEMS (15% of assessment rating):  Addresses communication plans in place and the types of training and other SAFE Fleet materials and their distribution to drivers.  Teams are also scored on recognition programs they have in place for safe driving and any community outreach activities they are engaged in related to fleet safety.
 
RESULTS (15% of assessment rating):  Addresses historical results of the teams over a three year period including Crashes Per Million Miles (CPMM) and Injuries Per Million Miles (IPMM) performance and how teams manage data and ensure accurate reporting of Corporate fleet safety data.
 
The on-line system calculates a final assessment score of either silver, gold or platinum in each of the elements and then consolidates the element scores into a final score which is communicated to teams and their management forming the action plan for the following years.
 
Required to participate in the formal Fleet Safety audits each three years are the country/company team leader and their team members which are composed of individuals appointed from the various Consumer, Medical Devices and Pharmaceuticals J&J businesses.

How did you disseminate/are you disseminating results or how did you promote/are you promoting your initiative? 
ATLAS is an online assessment tool for leadership actions for SAFE Fleet. It is housed on a portal accessible by all of our employees around the world and country and company team leaders are provided with an electronic manual on how to access and use the online ATLAS tool to prepare their self assessments, action plans and formal audits. The initiative has been publicized internally with J&J’s EHS&S department since 2008 and is a part of our fleet safety processes. Presentations have been made to external companies on this initiative as well as to the WHO and the United Nations Road Safety Collaboration and other organizations that have invited J&J to be a guest speaker at their fleet safety conferences and meetings.
How did you evaluate/are you evaluating the success of your action? 
Johnson & Johnson’s original assessment process in 1997 was based on 16 key elements, the process was later streamlined to 6 elements using six sigma tools and most recently in 2008, our next generation process was further streamlined to 5 elements. ATLAS yields these benefits to Johnson & Johnson: - Safety and well-being of our employees and communities- Reduced crashes and injury to employees and others as measured by Crashes Per million miles and Injuries per million miles rates.- Reduced liability to Johnson & Johnson and its affiliates- Improved business performance- Enhanced J&J reputation