MOBILITY AND TRANSPORT
European Road Safety Charter
good practice

Good practice submission

What problem did you address/are you addressing? 
Speeding
What are your objectives? 
Lower the average speed of vehicles in communities where speeding is a consistent problem
Increase the awareness of the dangers of speeding through driver education
Build community engagement with low level crime policing like speeding and antisocial parking
Increase cooperation and flow of intelligence between communities and the Police
Make community engagement manageable and effective
Build safer environments for other road users than vehicles and increase quality of life for affected communities
List the actions you carried/are carrying out 
Date 
Thursday, 1 January, 2015
Name of action 

CSW Online was created as a technological solution to modernise The Community Speedwatch initiative and co-ordinate groups on behalf of the Police.  As a group of experienced Speedwatch volunteers ourselves and professional software developers, our team has developed and introduced a web-based application platform to manage all aspects of Community Speedwatch activity. The goal of CSW Online is to educate and inform the public against anti-social driving in an efficient and effective manner of adoption of the CSW initiative as well as help increase the threshold of scrutiny on legitimate offences of anti-social driving. 
The CSW Online system manages and automates a wide range of bespoke functions for registered groups to ensure consistently high standards and principles which are applied to:
volunteer/group registration;
initial online training;
site requests;
safety assessment and approval procedures;
equipment maintenance and booking;
session scheduling;
data accuracy training;
semi-automatic roadside data acquisition;
easy transfer to PNC keeper data acquisition;
multiple offence alerting which enables escalation.
CSW Online today manages more than 2,500 trained volunteers spread across almost 600 groups, spanning several counties and used by a growing number of Police forces. The system has improved the accuracy of recording speeding drivers, brought consistency to processes and practices, helped increase the number of CSW volunteers significantly and reduced the demands on police to manage, train and direct local groups. It has generated over 55,000 letters in the last year (2017) and helped raise the profile and effectiveness of Community Speedwatch as a way of residents supporting the police to tackle local issues.
In November 2017, CSW Online won the prestigious Home Office – Lord Ferrers Award for Technological Innovation. The award was presented to the group by the Home Secretary, Amber Rudd, as a recognition for the unique work the group is doing.  Our aim at implementing CSW Online nation-wide has come one step closer with this recognition.

How many people did you reach/have you reached? 
Describe the characteristics of your target audience 
Drivers of vehicles who exceed the speed limits and the communities prepared to invest volunteering efforts into addressing the problem
How did you disseminate/are you disseminating results? 
The system constantly and automatically disseminate reports and statistics to members, councils, Police, Fire & Rescue Services and Road Safety Organisations subscribing to the service. These reports detail the efforts provided by the Community Speedwatch groups and the supporting Police forces. They also provide detailed data of the activity invested and the results stemming from this investment.
How did you evaluate/are you evaluating the success of your action? 
The system automatically and continuously evaluate the effect / success in lowering the average speed of the recorded offences collated by the many roadside groups
Who carried/carries out the evaluation activities? 
Internal evaluation
When did/will you carry out the evaluation? 
Before, after and continuous monitoring
How many groups did you evaluate/have you evaluated? 
Number of interventions groups 
380
Number of control groups 
304
Please list the indicators you use to measure success 
Average speed of recorded offences
Number of new volunteers and groups joining the scheme
Level of Police intervention
Number of educational letters in categories of 1st and 2nd letter, followed by number of Police visits to vehicle owners
Please describe the evaluation tools you use (i.e. surveys, interviews, focus groups, etc.) 
Statistics collated from the thousands of records provided by volunteer groups obtained at roadside sessions