Within the context of Shell Hungary's commitment to the European Road Safety Charter, particular attention will be given to two main objectives:
" To improve safety performance in our own operations,
" To further raise awareness and promote a safety culture among staff, contractors, and staff of contractors.
1. Life-Saving Rules
In 2009, Shell launches 12 Life-Saving Rules out of which 4 related to Road Safety. The Life-Saving Rules target 12 high-risk operations at work where it is proven that failure to comply has the highest potential for serious injury or death. By launching a clear and consistent set of 12 Life-Saving Rules across the Group the intention is to achieve a culture of compliance. In many cases compliance with them is already high. Compliance with the Life-Saving Rules is mandatory. Failure to comply will result in disciplinary action, up to and including termination of employment for Shell employees or, for employees of contractors or sub-contractors, removal from site and disqualification from future Shell work.
The 4 Life-Saving Rules related to Road Safety are:
" 'No alcohol or drugs while working or driving'
" 'While driving, do not use your phone and do not exceed speed limits' - even hand free
sets are not allowed while driving at work
" 'Wear your seat belt'
" 'Follow prescribed Journey Management Plan'- to use authorised routes only, in order to
avoid roads with bad quality and/or bad incident statistics and to assure compliance
with the duty, driving and rest hours specified.
2. Defensive Driving Training for Shell staff
Shell company car drivers will be trained in defensive driving by an approved company every three years, or more frequently for those members of the staff with specific tasks and exposure (sales representatives and regional retail managers, who are frequent drivers). Defensive driving training for those staff members will last one day, consisting of four hours of theory and four hours of practice. All new employees driving company cars will participate in mandatory defensive driving courses. Those staff members who have had a road traffic accident during the year will be given supervised driving lessons or refresher courses even if the accident was caused by a third party. Lessons from such incidents will be broadly discussed during staff meetings.
3. Set of trainings related to road safety for Shell contractors - road tanker drivers
- Defensive Driving Training - road tanker drivers (about 70 people) undergo mandatory induction training required by Shell, including defensive driving training, and are given refresher courses by an approved company every two years. The defensive driving training lasts for two days in total including theory and practice lessons. Those who have had road traffic accidents will attend refresher training courses. Lessons learned from traffic accidents are discussed with all truck drivers at monthly meetings dedicated to road safety. Regular HSSE lessons learned from accidents throughout the worldwide Shell organisation are distributed to all truck drivers. In each garage/parking facility, on the road safety bulletin boards, are posted lessons learned from accidents as well as suggestions how to prevent them.
- Rollover Prevention Training - this includes one day training of both theory and practical experience allowing them to test the road tanker limits.
- Anti-stress Training - this includes a 5 hour session with a traffic psychologist discussing stress situations on the road and how to deal with them.
- Black Spot Map: with intensive involvement from Shell Distribution staff, contractors will maintain the Black Spot Map, listing the most critical traffic spots (dangerous railway crossings, intersections, road works, bad road condition, etc). Shell insist on having Black Spot Maps available in contractor's garage/parking facilities as well as the Defined Routes, which includes the safest routes for transporting our products.
4. Haulier appraisal
This appraisal aims to increase the professionalism of hauliers and encourage them to build their own health, safety, security and management system, eventually resulting in fewer accidents and improving road transport safety performance. It is an annual process for each transport company to which Shell Hungary has awarded a transport contract. There are two main phases: during the first phase, the hauliers check and submit their safety performance, organisational characteristics and operational key performance indicators against a structured template/questionnaire provided by Shell. During the second phase, Shell audits the haulier by visiting their premises and evaluating the available evidence. The outcome of the process is an annual gap closure action plan and, if the appraisal score (as defined by Shell) is low, this may involve the termination of the transport contract. It is an ongoing action that will continue for the next three years.
5. Shell Safety Days
Shell Safety Days initiated globally each year and implemented in markets including Hungary
The goal of these events is to re-energise and refocus the company efforts to improve safety performance including personal safety, defensive driving - with personal commitments reviewed at least once a year. The activities are focused on employees, site staff and contractors aiming to improve the way we work and helping to prevent injuries and accidents and perhaps even save lives. We believe it will help to create a proactive culture within the organisation which recognises that safety is everybody's job.
Events are organised in a form of staff engagement meetings where "Shell Golden Rules" for safety are discussed (You and I: o Comply with the law, standards and procedures o Intervene on unsafe or non-compliant actions o Respect our neighbours)
Learning points from incidents including road safety accidents are reviewed. Shell Safety Days includes First Aid trainings led by a Medical Advisor. Special sessions are organised for contractor's staff and Shell petrol station staff.
6. Investment in the children's traffic playground
Shell finds that the education of future generations in basic traffic rules and traffic safety is a very important and relevant topic linked to our core business. Therefore we decided to financially support the building of a new children's traffic playground in Budapest. This facility is used by elementary schools for practical lessons about the basic traffic rules. The children's traffic playground opened in September 2008. Shell Hungary is looking for possibilities to help to operate more children's traffic playgrounds within the country in the next 3 years.